Legal
Privacy Policy
Last updated: December 2025
1. Introduction
Welcome to netbound ("Website"). This Privacy Policy explains how netbound (ABN 75652659109) ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use our Website and services.
By using our Website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or services.
2. Information We Collect
We may collect the following types of personal information:
Identity Information: Name, username, and other identifiers you provide during registration.
Contact Information: Email address and any other contact details you provide.
Technical Information: IP address, browser type, device information, operating system, and other technical data collected automatically when you use our Website.
Usage Information: Information about how you use our Website and services, including pages visited and features used.
Payment Information: Payment details processed through our third-party payment provider, Stripe.
3. How We Collect Information
We collect personal information in the following ways:
Direct Collection: When you register for an account, subscribe to our services, contact us, or provide information through forms on our Website.
Automatic Collection: Through cookies, analytics tools, and similar technologies when you browse our Website.
Third Parties: From payment processors, analytics providers, and other service providers we work with.
4. How We Use Your Information
We use your personal information for the following purposes:
To provide and maintain our services, including website design, development, hosting, and maintenance.
To process payments and manage your subscription.
To communicate with you about your account, services, updates, and support inquiries.
To improve our Website and services based on usage patterns and feedback.
To comply with legal obligations and protect our rights.
To send promotional communications, where you have consented to receive them.
5. Disclosure of Your Information
We may disclose your personal information to:
Service Providers: Third-party vendors who assist us in providing our services, including hosting providers, payment processors (Stripe), and analytics services.
Legal Requirements: When required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Website.
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.
9. Your Rights
Under Australian privacy law, you have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information in certain circumstances.
Opt out of marketing communications at any time.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and processed in countries outside of Australia. When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
12. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website with a new effective date. Your continued use of our Website after any changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: support@netbound.com.au